Description
Extra Support for Natural Stone Columns
The Basalt Support Plate by Blue Thumb Fountains is used with most taller real stone basalt fountain columns, to assist keeping the rock level and standing. This Support Stand requires the core-drilled basalt columns to be drilled to a larger diameter.
- Center Drilled Support Plate is 19"W x 24"L
- Welded 12"H Stand Pipe, O.D. 1-1/2"
- 1" Water Feed Hose fits through the Stand Pipe
**IMPORTANT** When ordered at the same time as your basalt fountain kit, the prep team will drill the columns to ensure a perfect fit. If you wait to purchase the stand at a separate time, you will need to arrange to have the column drilled locally.
Shipping Made Simple
Fountainful provides free standard shipping in the Lower 48 U.S. thanks to our partnership with 20+ freight carriers. Residents of Alaska, Hawaii, or Canada: please contact us for available options.
Delivery Options at Checkout
Standard Shipping – Free
- Delivered on a pallet via LTL freight truck (similar to large furniture).
- Placed near the bottom of your driveway, wherever you direct.
- Signature by someone over 18 is almost always required.
- Does not include setup, assembly, or disposal of packaging.
UPS or FedEx Insured / USPS Priority – Free
- Automatically selected for small/light items delivered in a parcel box by UPS or USPS.
- When ordered with a palletized item, the design team may include it on the pallet if possible so both arrive together.
Upgrade: Threshold / Inside Property – Rates Provided at Checkout
- Same as Standard Shipping, except the carrier will cross your property line (threshold) and lower the pallet outside the first dry area (e.g., garage, covered porch).
- Sometimes referred to as "Top of Driveway."
- Does not include setup, assembly, or disposal of packaging.
Delivery Timeframes
The estimated timeframes below are based on each workshop's historical production capacity.
Note: Casting, curing, and staining decorative concrete is a precise but variable process. You will be notified of unexpected delays (e.g., extended cure times due to humidity). Learn more in our FAQs.
| Design Team | Estimated Timeframe | State of Origin |
|---|---|---|
| Adagio Water Features | 7–15 business days | Utah |
| Blue Thumb | 7–12 business days | Michigan |
| BluWorld | Project-specific | Florida |
| Cameron Harvey Gallery | 3–6 weeks | Pennsylvania |
| Campania International | 10–20 business days | Pennsylvania |
| Dawn Enterprises | 4–6 weeks | Connecticut |
| Fiore Stone, Inc. | 5–7 weeks | Nevada |
| Fire Pit Art | 10–20 business days | Tennessee |
| Giannini Garden Ornaments | 7–11 weeks (often shorter during offseason) |
California |
| GIST Concrete Products | 6–9 weeks | Arizona |
| Massarelli | 3–6 weeks | New Jersey |
| MODFountain | Large Sculptures: 4–6 weeks Mini Mods: 8–12 business days |
New York |
| Phoenix Design Cast | Nov–Mar: 4–6 weeks Apr–Oct: 6–8 weeks |
Arizona |
| The Outdoor Plus | 3–6 weeks | California |
| Travertine & More | 7–14 business days | Georgia |
| Winter Woodworks | 7–12 business days | Wisconsin |
Hard-to-Reach Addresses (Pallet Shipments)
- Most LTL carriers use 28-foot trailers. Drivers decide if your street is accessible.
- Narrow, dead-end, or unusual driveways may require extra charges or a different carrier. We will relay any additional cost to you.
Use the Order & Delivery Instructions box in the Shopping Cart to provide delivery notes before shipping.
➤ When in doubt, select the Threshold Upgrade—it covers most tricky delivery situations.
Miscellaneous Delivery Terms (Pallet Shipments Only)
| Term | Details |
|---|---|
| Special Instructions | Provide any special delivery instructions at order time. Additional charges may apply. Cancellations after arrival may be eligible for partial refund only via Policy Exception. |
| Delivery Appt. & Holds | Carriers may call to schedule delivery. Missed appointments may incur re-delivery fees. Customers pay storage fees if pallets are held beyond standard courtesy periods. Fountainful may update service to No Signature Required to prevent return shipping costs. |
| Change of Address | Any carrier fees for changing or re-consigning delivery addresses are the customer's responsibility. |
| Forklift | Some items require agreement to Forklift Delivery Terms. Pallets may need to be removed via forklift rather than lift gate. Plan ahead if you don’t have access to equipment. |
Always inspect your delivery. See our Return & Refund Policy for a Delivery Inspection Checklist.
Questions & Answers
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Disclosure for Financing Long-Fulfillment Items
If you finance your purchase with Affirm, your first payment is due approximately two weeks after your purchase is finalized. Please note that due to extended delivery times, your loan payment(s) may be due before you receive your purchase.