Diamante Courtyard Fountain with Basin - Fiore #271FAQ

Safety

Traditional fountains have no interlocking components and are held together by gravity. Gluing/cementing parts together is not recommended as they may need to be dismantled to replace the pump, hardware, or to relocate the fountain. 

⚠️ CAUTION: Excessive weight or pressure on a concrete fountain may cause it to fall. Keep children & others from climbing, sitting, or leaning on the fountain.

Placements

Benches

Nestle into pea gravel for the ultimate support. Otherwise, any stable surface will work.

Birdbaths - Statuary - Planters

Nestle into pea gravel for the ultimate support. Otherwise, any stable surface will work.

A Fiore foundation will provide solid support when needed.

Fountains

Non-Basin Fountains

• Place on a level and firm surface and not raised off the ground more than the 2"-3" that would occur if using an approved base.
  
• An authorized Fiore foundation slab will additionally help prevent unplanned erosion from the weather, sprinkler system, and fountain splash.
  
• For both safety and optimal performance, do not place onto a pedestal or riser, unless included as part of the fountain design. 

Basin Fountains

• Place on a soft surface like sand, pea gravel, or crushed limestone.
  
• If installing on a hard surface like concrete or tile, a 1” to 1½” layer of sand must be applied over the surface. This will help with leveling by allowing the basin to settle and be completely supported, reducing the risk of possible stress fractures caused by the added weight of water and fountain components inside the basin. This sand should be grouted after the installation.
  
• Most basins have a 1” coupling (or hole) near the center that a rubber grommet fits in. The pump’s power cord runs through this and out beneath the basin. Placing a sweep of minimum 1½” conduit or PVC underneath the basin from the center out to the edge or to the power source is a smart consideration. This will prevent major dismantling should the pump need to be replaced. Please consult an electrician regarding local code requirements.
  
• -FRB/-FRG and -FKB/-FKG are basin style fountains however because they utilize a polyethylene plastic tub, the fountain components placed inside of the tub MUST be treated as "Pedestal" Type Fountains.
  

Wall Fountains

• All wall fountains must have a solid vertical wall support such as a brick or stucco wall with studs (drywall or plywood will not provide adequate support).
  
• All wall fountains are recommended to be secured with a bracket to mount top components firmly to a wall structure.
  
• Generally, wall fountains allow for the power cord to escape from behind between the wall and the fountain. Small hanging-style wall fountains need to be mounted using proper heavy duty attachments for the structure to which they are being mounted. Consult your local hardware store regarding hardware, weight of the item and your wall material.
  
• If recessing the fountain into a wall or structure, use professional contractors who understand concrete expansion principles and the required joint spacing and materials to help with the buildup of stress when concrete naturally expands and contracts seasonally. 

Warranty

Fiore Stone, Inc. Warranty

Instruction Manuals

• Fiore TYPE A - Basic Pedestal Fountain Instructions
  
• Fiore TYPE B - Tiered/Pedestal Fountain Instructions
  
• Fiore TYPE C - Standard Basin Fountain Instructions
  
• Fiore TYPE D - Cascade Style Fountain Instructions
  
• Fiore TYPE E - Wall Fountain Instructions
  
• Fiore TYPE F - Petite Fountain Instructions
  
• Fiore TYPE G - FRB FRG Pond Fountain Instructions
  
• Fiore Mortar-Style Fountain Instructions

Care & Cold Weather State Guidance

➤ Please review Fountainful's Cleaning & Care Page in full.

While high-density cast stone concrete is designed to produce a strong and durable product, proper maintenance is recommended to protect our product from the freeze-thaw cycles that occur in winter.

Any piece which can hold water, snow or ice, (e.g., fountain top or bowl, birdbath, planter, saucer) AND any piece placed directly onto the ground surface (e.g., statue, fountain/birdbath base, planter, bench leg) can potentially be damaged by the winter freeze-thaw cycles if proper steps are not taken.

A Half-Century of Concrete Craftsmanship

Resources

• Order: Concrete Color Samples
• View: Guide to Fiore Color Stains

Hand-Antiquing Process

• Each item is hand built and faux finished by hand.
  
• Products are made of natural materials, so variation in color appearance due to degree of texture, size, shape of area and lighting can occur.
  
• The finishing process follows a basic antiquing principal: antique faux finish is applied over a base color or original gray concrete and wiped by hand. This accent color creates a highlight that compliments the base color as well as the significant detail in the design as more of the antique accent color remains in the contours and only a slight film remains over smooth surfaces.
  
• An ornament with a rough surface will feature more antique and may result in the overall color to appear lighter or darker depending on its color and that of the base.
  
• A smooth surface, on the other hand, will hold much less antique and thus it reveals more of the base color.

Stain vs. Paint

These finishes are stains – not paint. Stains are formulated to enhance and complement the hand-sculpted concrete, not hide it. It’s natural for the cast stone to show through in parts.

Stains are are specially formulated to enhance with the passage of time as they patina from exposure to surrounding elements and conditions.

Color Representation

• Products are photographed in a variety of settings, including natural and artificial lighting.
  
• When viewed in person, the actual color, shape, size and texture of products will vary from those shown on color samples and in catalogs, promotional materials, digital screens and online as every single product is handcrafted and stained.
  
• Curing time, the weather on the day the finish is applied, and material textures all determine the unique outcome of each finish.
  

There are no warranties on applied finishes or guarantee that a finish will exactly match a color medallion or media photography.

Shipping Made Simple

Fountainful provides free standard shipping in the Lower 48 U.S. thanks to our partnership with 20+ freight carriers. Residents of Alaska, Hawaii, or Canada: please contact us for available options.

Delivery Options at Checkout

Standard Shipping – Free

• Delivered on a pallet via LTL freight truck (similar to large furniture).
• Placed near the bottom of your driveway, wherever you direct.
• Signature by someone over 18 is almost always required.
• Does not include setup, assembly, or disposal of packaging.

UPS or FedEx Insured / USPS Priority – Free

• Automatically selected for small/light items delivered in a parcel box by UPS or USPS.
• When ordered with a palletized item, the design team may include it on the pallet if possible so both arrive together.

Upgrade: Threshold / Inside Property – Rates Provided at Checkout

• Same as Standard Shipping, except the carrier will cross your property line (threshold) and lower the pallet outside the first dry area (e.g., garage, covered porch).
• Sometimes referred to as "Top of Driveway."
• Does not include setup, assembly, or disposal of packaging.

Delivery Timeframes

The estimated timeframes below are based on each workshop's historical production capacity.

Note: Casting, curing, and staining decorative concrete is a precise but variable process. You will be notified of unexpected delays (e.g., extended cure times due to humidity). Learn more in our FAQs.

Hard-to-Reach Addresses (Pallet Shipments)

• Most LTL carriers use 28-foot trailers. Drivers decide if your street is accessible.
• Narrow, dead-end, or unusual driveways may require extra charges or a different carrier. We will relay any additional cost to you.

Use the Order & Delivery Instructions box in the Shopping Cart to provide delivery notes before shipping.

➤ When in doubt, select the Threshold Upgrade—it covers most tricky delivery situations.

Miscellaneous Delivery Terms (Pallet Shipments Only)

Always inspect your delivery. See our Return & Refund Policy for a Delivery Inspection Checklist.

Based in Nevada, Fiore Stone and its Al's Garden Art brand have been building exceptional concrete garden ornaments since 1949.

After immigrating from Italy to North America with his family in 1922, Alfeo Bracci hoped to bring their centuries-old trade to a new land. After years of hard work and faced with the new responsibility of providing for a family, the Braccis moved to Southern California and the Al’s Garden Art brand was born.

After more than half a century, their skills and passion for creating top quality cast stone art have been handed down to their sons and grandsons.

Today, these unique piecers are produced by Fiore Stone, Inc., a manufacturing company committed to providing quality cast stone garden ornaments that you and your family will enjoy for generations to come.