Description
Durable Protection for Your Patio Accents
Protect your Outdoor Plus bowls from the elements with a durable and long-lasting canvas cover. Tougher and more resistant than traditional canvas covers and features a breathable material that won't stick to your fire feature.
Built for a Snug Fit
Canvas Cover includes a drawstring and toggle spring clasp for a secure & snug fit. Use on all Outdoor Plus Planter & Water Bowls, Fire & Water Bowls, and Water Bowls sold by Fountainful.
Fit Guide: Check the product page of your bowl for the recommended Canvas Cover. Generally, the best cover size will be the width/diameter of the bowl.
Why You'll Love It
- Made in the USA
- High-strength materials for durability, longevity and exceptional quality
-
1 Year limited warranty
- Round & Square versions available ā no matter your bowl style, we've got you covered
Shipping Made Simple
Fountainful provides free shipping in the Lower 48 U.S. thanks to our partnership with 20+ freight carriers. Residents of Alaska,Ā Hawaii, or Canada: please call or chat with us prior to ordering.
Delivery Methods
|
"Standard Shipping" |
Free to our customers. Ships via LTL freight truck with a liftgate. Palletized and delivered curbside. Does not include setup, assembly, or the disposal of packaging. |
|
"Standard Parcel" |
Free to our customers. Ships via common carrier (e.g., FedEx, UPS, USPS). |
|
Upgrade: "Threshold/Inside Property" |
Available at checkout on certain products for an additional charge. The freight carrier will cross the property line (i.e., the threshold) and lower the pallet at the first dry area (e.g., garage, covered porch). |
Hard-to-Reach Addresses
Most LTL carriers use a standard 28-foot trailer, and it is the driver's discretion if they can safely drive down a particular street.Ā For hard-to-reach addresses (i.e., narrow street access) or unusual driveway configurations, some carriers may charge extra or require the shipment to be "rescued" by a different carrier. If this happens, we'll relay the additional cost for which you are responsible.
Help prevent an unplanned extra cost by using theĀ Order & Delivery InstructionsĀ box on your Cart page to tell us about any potential delivery considerations beforeĀ the order is ready to ship.
Delivery Timeframes
Ready-to-Ship
Items designated as ready-to-ship generally leave the warehouse within 5-7 business days.
Made-to-Order
The disclosed timeframes are estimates based on each design studio's extensive track record and typical production capacities.
REMEMBER: casting, curing, and staining decorative concrete is not an exact science. The strict attention to detail is why these products are so well loved! Learn more about concrete production in our FAQs. You'll be notified of unexpected delays (i.e., long cure times because of humidity). These are beyond Fountainful's control.
| Brand / Design Studio | Timeframe | State of Origin |
| Adagio Water Features | 7-15 business days | Utah |
| Blue Thumb | 7-12 business days | Michigan |
| Fiore Stone, Inc. | 5-6 weeks | Nevada |
| Fire Pit Art | 10-15 business days | Tennessee |
| Campania International | 10-20 business days | Pennsylvania |
| Giannini Garden Ornaments | November thru March: 4-7 weeks April thru October: 7-10 weeks |
California |
| GIST Concrete Products | 6-9 weeks | Arizona |
| Massarelli's | 3-6 weeks | New Jersey |
| Phoenix Design Cast |
November thru March: 4-6 weeks April thruĀ October:Ā 6-9 weeks |
Arizona |
| The Outdoor Plus | 3-6 weeks | California |
| Travertine & More | 7-14 business days | Georgia |
| Winter Woodworks | 7-12 business days | Wisconsin |
Ā
Misc. Delivery Terms
| Special Instructions | If there are special delivery instructions for the freight carrier, please let us know at the time of order so accommodations may be made. There may be additional charges for special requests. |
| Delivery Appt. & Holds/Storage | Similar to furniture deliveries, the carrier may call you before delivery to schedule drop off. If you commit to an appointment and are not present to accept delivery, or if you confirm a delivery date and subsequently reschedule, a re-delivery fee may be charged for which you are responsible. If the carrier must hold your pallet beyond their standard courtesy period, you are responsible for any storage fees.Ā If a shipment is at risk of being returned to the design studio because you cannot be reached, Fountainful may update the service level to No Signature Required to spare you from shipping costs should a pallet be returned.Ā |
| Change of Address | Any fee charged by the carrier for a change/re-consign of the original delivery address is your responsibility. |
| Forklift | Only a few items require a forklift and they're designated as such on the product page. If ordering a "forklift required" product, plan ahead by contacting a local contractor or small equipment rental outfit (e.g., Home Depot, Lowes). |
Ā
Always inspect your delivery. See the Refund Policy for a Delivery Inspection Checklist.
Installation Manuals
- Fire & Water Fountain Installation Guide - The Outdoor Plus
- 12V Electronic Ignition Manual - The Outdoor Plus
Spec Sheets
- Paradise Fall Spec Sheet
- Olympian Cazo 360Ā° Spill Spec Sheet
- Olympian Cazo 360Ā° Spill CAD Drawing
- OlympianĀ Caso 4-Way Spill Spec Sheet
- Olympian Cazo 4-Way Spill CAD Drawing
ā ļø California Prop 65 Warning
WARNING: This product can expose you to chemicals including Lead and Lead Compounds, which are known to the state of California to cause cancer, and Carbon Monoxide, Lead and Lead Compounds which are known to the state of California to cause birth defects or other reproductive harm. For more information go toĀ www.P65Warnings.ca.gov.
Founded in 2011 and hailing from the Greater Los Angeles area, The Outdoor Plus is a fire & water product manufacturer specializing in exceptionally crafted home and garden features. Each creation is a conversation piece in its own right.
Working with high-quality and durable materials including copper, glass fiber reinforced concrete, powder coated metals, and functional mechanisms for which they own the patent, The Outdoor Plus supplies some of the most unique fountains that we offer.
The Outdoor Plus operates with a simple goal: provide unique fire and water features of the highest quality of craftsmanship.
Order & Refund Policy
Order Placement
- After we receive your order, details are immediately confirmed with the design studio/manufacturer to ensure a smooth fulfillment process.
- In the chance that your item is out of stock or delayed, we'll contact you about alternative options.
- When shipping information is available, it will be sent to the email address you provided.
Refund / Replacement
Cancellation & Returns
Terms differ betweenĀ Made-to-Order or Ready-to-Ship items.
Made-to-Order
| Within 24-hours of order placement | Full refund |
| After 24-hours of order placement | A refund cannot be issued* |
*Ā Made-to-Order items have a defined production process involving multiple teams of artisans that begin working almost immediately. For concrete items, this begins with the pouring of concrete by handĀ and the preparation of stains and other elements.Ā Remember: due toĀ variations inĀ naturalĀ materials and the handbuilding process, your piece is unique!Ā
AĀ Policy ExceptionĀ will only be granted in the rarest of circumstances and will be handled in close coordination with the design studio/manufacturer. A Policy Exception is a courtesy, and if you proceed you'll be required to abide by the terms of the design studio/manufacturer (e.g., return shipping cost, restock fee, final inspection) in addition to a fee determined by Fountainful to reasonably cover our merchant costs and employee time.Ā
Ready-to-Ship
| Within 24-hours of order placement | Full refund |
| After 24-hours & order has not shipped | Full refund, minus 20% administration fee |
| After 24-hours & order has shipped | Full refund, minus 20% administration fee + return shipping charges. Return shipping must be initiated within 48 business hours of delivery or a refund will not be issued. Product must be clean, unused, and in its original packaging. |
Ā
Call us at 214-901-7275 or email sales@fountainful.com.Ā You must obtain a Return Authorization Request (RAN) from us before proceeding to ship the item. If the return request is approved, you are responsible for the return shipping charges.
Any refund issued in accordance with this Policy will only be returned to the original payment method used upon ordering.
Fountainful cannot issue refunds or facilitate returns on damaged Made-to-Order items. We'll work directly with the design studio on your behalf to initiate a speedy repair or replacement.
Delivery Inspection
Damaged deliveries areĀ extremelyĀ rare. The checklist below will help facilitate a smooth claims process in the event of a damaged shipment.Ā
You must report a damaged delivery to usĀ within 24 hoursĀ by calling 214-901-7275 or emailing sales@fountainful.com,Ā including as many photos as possible. After 24 hours, you are responsible for filing a shipping claim with the freight carrier.
Delivery Inspection Checklist for LTL/Freight ShipmentsĀ
Before You Sign for Delivery
- Review paperwork to confirm it is in fact your order.
- Look for signs of possible exterior damage even before opening the crate (e.g., ripped shrink-wrap, a broken or open pallet).
- Refuse the shipment IFĀ the damage is very bad, including items poking out of the crate, visible damage to the interior contents, orĀ if it's obvious the pallet fell off the truck.
If Damage is Found
- The driver won't be able to wait for a full inspection of the contents.
- Write what exterior damage you see onto the paperwork before signing. The paperwork is sometimes called Bill of Lading (BOL) or Delivery Receipt.
- BE SPECIFIC, even about anything that looks out of place.Ā Example:Ā Pallet arrived open, potential damage to contents.
- Sign the paperwork and ensure a copy is retained by both you and the driver.
Photograph the Damage
- Take clear photo(s) of the damaged or suspected areas.
- Take a photo of your signed paperwork.
- Remit photos to Fountainful immediately, with a description of the delivery experience.
If you set up the product and later attempt a claim,Ā itĀ will be deniedĀ by the freight carrier and you will be responsible for the cost of replacement pieces and reshipment.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Questions & Answers
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Financing a Made-to-Order Item
If you choose to finance your purchase with Affirm, your first payment is due approximately two weeks after your purchase is finalized. Please note that due to extended delivery times of hand built water features and accents, your loan payment(s) may be due before you receive your purchase.